| Q |
What types of accounts can I view with Internet Banking? |
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With Internet Banking, you can view your American National Bank Checking, NOW, Money Market, Savings, Certificate of Deposit, and IRA accounts, as well as loans. All accounts and loans must have the same primary Taxpayer Identification number. |
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| Q |
Can I access both personal and business accounts with Internet Banking and Bill Payment? |
| A |
Yes, as long as your business account is for a sole proprietorship or a DBA for a sole proprietorship. Otherwise, you will need to setup separate Internet Banking and Bill Payment relationships for your personal and business accounts. |
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| Q |
How often is my account information updated? |
| A |
Account information is updated nightly Monday through Friday (excludes Saturday, Sunday and federal holidays). For example, you will able to view Monday’s account information and transactions on Tuesday. |
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| Q |
Where can I get step-by-step instructions for Internet Banking and Bill Payment? |
| A |
Detailed instructions are available online by clicking on the "Help" function from any screen that you are viewing. |
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| Q |
Whom can I contact if I have any other questions or comments? |
| A |
If you have any questions regarding Internet Banking or Bill Payment, click here to e-mail us or contact your branch office.
Once you have registered for Internet Banking, you may contact our Bookkeeping Department by telephone at 954-267-8100 or by email (click on link above) with any questions you may have. Support is available from 9:00 AM to 5:00 PM Monday through Friday. |
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| Q |
May I download information to financial management software (i.e. Microsoft Money ®)? |
| A |
Yes, we support downloads in the following formats:
1) Open Financial Exchange ( .OFX - for Microsoft Money)
2) Personal Finance ( .QIF)
3) Speadsheet ( .CSV)
4) Word Processing ( .TXT)
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FDIC